Privacy Policy
Table of Contents
This Privacy Policy explains how Millevita collects, uses, discloses and protects your personal information when you visit millevita.com.au, use our services, contact us, create an account or make a purchase.
Please review this policy carefully to understand how we handle your personal information and the choices available to you.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, technology or business operations. Revised versions will be published on our website with an updated “Last Updated” date.
How We Collect and Use Your Information
The personal information we collect depends on how you interact with Millevita and our website.
Information You Provide Directly
Information you provide to us may include:
- Basic Contact Details: Your name, address, phone number and email address.
- Order Details: Billing and shipping addresses, payment confirmations and contact information associated with your order.
- Account Information: Information used to create and maintain your customer account.
- Shopping Activity: Products you view, add to your cart or save while using our website.
- Support Communications: Information you provide when contacting us regarding an order, product or customer service enquiry.
Providing certain information is optional. However, if you choose not to provide information required for a particular service, we may be unable to provide that service or complete your request.
Automatically Collected Information
We may use cookies, pixels and similar technologies to automatically collect information about how you interact with our website. This may include device information, browser information, IP address, pages viewed, referral information and website usage data.
Information from Third Parties
We may also receive information from trusted third parties that help us operate our website and provide our services, including:
- Business partners and service providers, including Shopify, that support the operation of our online store.
- Payment processors that securely process transactions.
- Analytics and advertising providers that help us understand website activity and improve our services.
Information received from third parties is handled in accordance with this Privacy Policy and applicable privacy requirements.
How We Use Your Information
- Providing Our Services: Processing payments, fulfilling orders, arranging shipping, providing customer accounts and completing transactions.
- Marketing & Promotions: Sending updates, offers or marketing communications where permitted and providing personalised content or advertising.
- Security & Fraud Prevention: Detecting, investigating and helping prevent fraudulent, unauthorised or suspicious activity.
- Customer Support: Responding to enquiries, assisting customers and improving our products, website and services.
Cookies
Like many websites, Millevita uses cookies and similar technologies to support website functionality, remember preferences, understand how visitors use our website and improve the shopping experience.
Some third-party services we use may also place or access cookies in connection with analytics, advertising, payments or other services.
For information about cookies used by Shopify, please review Shopify’s Cookie Policy .
Disclosure of Information
We may disclose personal information to third parties where reasonably necessary to operate our business, provide our services or comply with legal obligations.
These third parties may include:
- Service providers involved in website hosting, IT services, payment processing, order fulfilment, shipping, customer communications and data analytics.
- Business partners and ecommerce service providers, including Shopify, in accordance with their applicable privacy practices.
- Related businesses or corporate entities where necessary for legitimate business operations.
- Government authorities, regulators, law enforcement agencies or other parties where disclosure is required or permitted by law.
- Relevant parties in connection with a merger, sale, restructuring, financing or transfer of all or part of our business.
Data Concerning Children
Our services are not directed toward children and we do not knowingly collect personal information from individuals under the age of 16. If you believe that personal information relating to a child has been provided to us, please contact us so that we can review the matter and, where appropriate, remove the information.
Information Security & Retention
We take reasonable measures to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, comply with legal obligations and enforce our agreements.
Your Rights & Choices
Depending on your location and applicable law, you may have rights relating to your personal information, including requesting access to or correction of information we hold about you.
You may opt out of promotional email communications at any time by using the unsubscribe link included in our marketing emails.
You may also contact us directly regarding privacy-related requests or questions using the details provided below.
Complaints
If you have a concern or complaint about how we handle your personal information, please contact us using the details below so that we can investigate and respond.
Depending on your location, you may also have the right to contact the relevant privacy or data protection authority.
International Users
Some of our service providers may process or store personal information outside Australia. As a result, your personal information may be transferred to or processed in countries where our service providers or business partners operate.
Where personal information is handled by third-party providers, their own privacy and data-handling practices may also apply.
Contact
If you have questions about this Privacy Policy, our privacy practices or personal information we hold about you, please contact Millevita:
Phone: +61 400 670 991
Email: info@millevita.com.au
Address:
15–17 Gladstone Street
North Parramatta NSW 2151
Australia
Last Updated: 3 September 2026
