Vitality Rewards Terms & Conditions

Terms and Conditions

1. Introduction

Welcome to the Millevita Online Vitality Rewards Membership Program ("Vitality Program"). By enrolling in or participating in the Vitality Program, you agree to these Terms and Conditions. Please read them carefully.

2. Eligibility and Enrolment

2.1. To be eligible for the Vitality Rewards Program, you must meet one of the following criteria:

  • Minimum Purchase: You must make a minimum purchase of $200. Every time you shop, if your purchase totals $200 or more, you automatically qualify for the program's benefits right away.

2.2. Millevita Online reserves the right to modify the eligibility criteria at any time without prior notice. This ensures our program evolves to meet our customers' needs while maintaining its value and integrity.

3. Vitality Rewards Benefits

3.1. As a Vitality Rewards member, you will enjoy the following benefits:

  • A 15% discount on eligible purchases.
  • Free standard delivery on all orders $200+.
  • Exclusive access to Vitality Rewards-only promotions and sales.
  • Special gifts and samples with select purchases or on special occasions.
  • The opportunity to create personalized product bundles at a discounted rate, offering up to 20% savings.*

      3.2. Vitality Rewards benefits are available for immediate use upon qualification.

      4. Maintenance of Wellness Status

      4.1. To maintain Vitality Rewards status, you must continue to meet the minimum purchase or order frequency criteria specified in Section 2. Millevita Online may revoke Vitality Rewards status if you no longer meet these criteria.

      5. Program Modifications

      5.1. Millevita Online reserves the right to modify or terminate the Vitality Rewards Program or its terms and conditions without prior notice. Any changes will be effective upon posting on our website.

      6. Abuse and Fraud

      6.1. Abuse of the Vitality Rewards Membership Program, including but not limited to fraudulent activity, excessive use of discounts, or behaviour that undermines the program's integrity, may result in the revocation of Vitality Rewards membership.

      7. Privacy

      7.1. Protecting your privacy is of utmost importance to Millevita Online. This section outlines our commitment to safeguarding your personal information:

      7.2. Data Collection:

      • When you enrolling the Vitality Rewards Program, we may collect certain personal information from you, such as your name, email address, shipping address, and purchase history. This information is used solely to administer the Vitality Rewards Program and provide you with its benefits.

      7.3. Data Usage:

      • We use your personal information to:
        • Confirm your eligibility for the Vitality Rewards Program.
        • Manage your Vitality Rewards membership account.
        • Communicate with you about program-related updates, promotions, and offers.
        • Ensure the proper functioning of the program.

      7.4. Data Security:

      • Millevita Online employs industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We maintain the confidentiality and integrity of your data to the best of our ability.

      7.5. Data Sharing:

      • Millevita Online does not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating the Vitality Rewards Program, such as shipping companies for order delivery.

      7.6. Cookie Usage:

      • Our website may use cookies and similar technologies to enhance your browsing experience. These technologies help us collect information about your preferences and optimize our website's functionality. You can manage your cookie preferences through your browser settings.

      7.7. Consent:

      • By enrolling in the Vitality Rewards Membership Program, you explicitly consent to collecting, using, and sharing your personal information as described in this Privacy section.

      7.8. Data Retention:

      • We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy section unless a more extended retention period is required by law.

      7.9. Access and Correction:

      • You have the right to access, correct, or delete your personal information held by Millevita Online. Don't hesitate to contact our customer support team to exercise these rights or inquire about your data.

      7.10. Changes to Privacy Policy:

      - Millevita Online reserves the right to update its Privacy Policy to reflect changes in our data practices or legal requirements. We will notify you of any material changes through our website or email.

      7.11. Contact Us:

      - For questions or concerns regarding your privacy or the handling of your personal information, please reach out to our Privacy Officer at info@millevita.com.au

      8. Communication

      8.1. By enrolling in the Vitality Rewards Program, you consent to receive email communications related to the program, including promotional offers and updates.

      9. Termination

      9.1. You may terminate your Wellness membership anytime by contacting our customer support team.

      10. Governing Law

      10.1. The State of New South Wales, Australia's laws govern these Terms and Conditions.

      11. Contact Information

      11.1. For questions, concerns, or assistance related to the Vitality Rewards Program, please get in touch with Millevita Online customer support.

      12. Termination and Suspension

      12.1. Millevita Online reserves the right to terminate or suspend a Vitality Rewards membership at its sole discretion, with or without cause, including but not limited to violation of these terms and conditions, abuse of the program, or fraudulent activity.

      12.2. Termination by Member: If you choose to unsubscribe or terminate your Vitality Rewards Membership Program, it will result in the immediate termination of your membership, and you will no longer have access to the program benefits.

      13. Reapplication for Vitality Rewards Membership

      13.1. If your Vitality Rewards membership has been terminated due to any reason, you may reapply for membership under the following conditions:

      13.2. Eligibility Criteria: To be eligible for reapplication, you must meet the same eligibility criteria as outlined in Section 2 of these terms and conditions.

      13.3. Compliance: You must also demonstrate compliance with all program rules and policies, including refraining from any previous abusive or fraudulent activity.

      13.4. Approval: Reapplication is subject to approval by Millevita Online, and approval is at our sole discretion.

      14. Dispute Resolution

      13.1. Any disputes arising from or related to the Vitality Rewards Program shall be resolved through informal negotiation or mediation and, if necessary, through binding arbitration in accordance with the rules of a recognized arbitration authority.

      15. No Warranty

      15.1. Millevita Online provides no warranty or guarantee, express or implied, regarding the availability, accuracy, or reliability of the Vitality Rewards Program or its benefits. The program is provided "as is."

      16. Limitation of Liability

      16.1. Millevita Online shall not be liable for any direct, indirect, incidental, special, or consequential damages, including but not limited to lost profits, arising out of or in connection with the Vitality Rewards Program.

      17. Indemnification

      17.1. By participating in the Vitality Rewards Program, you agree to indemnify and hold Millevita Online harmless from any claims, losses, or liabilities arising from your participation, including but not limited to any violations of these terms and conditions.

      18. Force Majeure

      18.1. Millevita Online shall not be liable for any failure to perform its obligations under the Vitality Rewards Program due to circumstances beyond its control, including but not limited to acts of God, war, natural disasters, or government actions.

      19. Entire Agreement

      19.1. These terms and conditions constitute the entire agreement between you and Millevita Online regarding the Vitality Rewards Program and supersede all prior agreements and understandings, whether written or oral.

      20. Severability

      20.1. If any provision of these terms and conditions is invalid or unenforceable, the remaining provisions shall remain in full force and effect.

      21. Waiver

      21.1. The failure of Millevita Online to enforce any provision of these terms and conditions shall not constitute a waiver of that provision or any other provision.

      22. Modification of Terms

      22.1. Millevita Online reserves the right to modify these terms and conditions by posting the updated version on our website. Your continued participation in the Vitality Rewards Program after such modifications constitutes your acceptance of the revised terms.

      Last update: 11/12/2024